SPCA manager Hugh Nichols said that "errors do sometimes occur".

Bill Good said, "Based on the number of viewers who have contacted us, clearly this has hit a nerve in the community."

People called and wrote CTV in the hundreds after the first broadcast and undoubtedly will this time too. We were told that many of the callers recounted how the SPCA had "dropped the ball" on a severely abused or neglected dog. We will be asking CTV for all those accounts.